Customer service and Universal accessibility committee

Customer service and Universal accessibility committee

This committee has a mandate to study the needs, methods and solutions to be applied in relation to:

  • the public transit service that the Société provides to passengers
  • improving relations with customers from ethnocultural communities and visible minorities
  • universal accessibility

It makes the appropriate recommendations to the board.

Chair, members and participants of the committee

Craig Sauvé
Board member and committee chair

Marie Plourde
Board member and commmittee member

Laurence Parent
Board member and commmittee member

Philippe Schnobb
Chairman of the Board and ex officio committee member

Jacques Nantel
External member

Luc Tremblay
CEO

Michel Lafrance
Executive Director – Expérience client et Activités commerciales and committee coordinator

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