Customer centres

At an Espace client or service centre, you can: 

  • Replace a regular fare OPUS card - 90 days before its expiry date
  • Replace an expired regular fare OPUS card
  • Replace a defective OPUS card
  • Correct a transaction error
  • Register your OPUS card
  • Recover the balance paid on a lost, stolen, or damaged registered OPUS card (regular or reduced fare)
  • Get an application form for a reduced fare OPUS card
  • Obtain Maestro status
  • Obtain a reduced fare photo ID OPUS card (only for seniors 65 years and over, and for Paratransit users)
Texte important

Bank terminals make it possible to pay with:  Credit (Visa, Mastercard), Interac, Contactless (paypass)

At an Espace client in addition to selling fare cards, fare collectors there can perform a variety of tasks related to after sales service.

Go to one of the service points located at:

Customer service centres

Berri-UQAM  Accessible en fauteuil roulant
Mezzanine level (near the turnstyles))

Business hours
Monday to Friday, 7 a.m. to 9 p.m.
Saterday, Sunday and legal holidays, 9 a.m. to 4 p.m.

Côte-Vertu Accessible en fauteuil roulant
Lionel-Groulx Accessible en fauteuil roulant

Business hours
Monday to Friday, 7 a.m. to 9 p.m.
Closed Saturday, Sunday and legal holidays.

Terminus STM Fairview Pointe-Claire

Business hours
Monday to Friday, 11 a.m. to 6 p.m.
Closed Saturday, Sunday and legal holidays.

Espace client

Jean-Talon Accessible en fauteuil roulant
McGill Accessible en fauteuil roulant

Business hours
Monday to Friday: 7 am to 9 pm
Saturday, Sunday and legal holidays: closed

Texte important

Starting January 8, 2018 the business hours will be from opening to closing of the station, 7 days a week.

Bonaventure - Expected to open in February 2018


Have you been to an Espace client ?

Do you have any comments or suggestions regarding our new Espace client? Please share them with us.


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