Changing a reservation
You can change a reservation in the following ways:
- Through an agent: 514 280-8211, option 1
- Through th automated service: 514-280-8211, option 3
- Online: click here to change your reservation
Changing the return time
You can change the return time by speaking to an agent (514 280-8211, option 2) on the same day (for returns from medical appointments or court appearances only).
It is possible to temporarily interrupt your regular trips for a maximum of eight weeks (holidays sickness, etc.) Regular trips are automatically resumed following interruption.
If you wish to interrupt your regular trips for longer than eight weeks, you must simply cancel them. You can make a new reservation for regular trips at any time.