16 Espace client booths to better serve you

At an Espace client, you can: 

  • Buy a transit fare using a debit/credit card or PayPass
  • Register your OPUS card (service also offered online)
  • Replace your defective OPUS card
  • Recover the balance of a lost, stolen or broken registered OPUS card
  • Have a purchase error corrected
  • Get information about a refund or an exchange (read our policy)
  • Get a form to apply for a reduced fare OPUS card
  • Obtain a photo OPUS card to benefit from a reduced fare (only for customers aged 65 and over)
  • Obtain Maestro status
  • Replace your regular fare OPUS card within 90 days of its expiry date
  • Replace your expired regular fare OPUS card


Espace client booths in métro stations

Open from métro opening to closing, seven days a week.

Espace client booth - Terminus STM Fairview Pointe-Claire

Open Monday to Friday, 11 a.m. to 6 p.m., closed Saturday, Sunday and public holidays

Customer service centre

Texte important

The customer service centre at Berri-UQAM station will close this fall. From now on, you can receive the same services at our Espace client booths.

Berri-UQAM  Accessible en fauteuil roulant
Mezzanine level (near the turnstyles)

Business hours
Monday to Friday, 7 a.m. to 9 p.m.
Closed on weekends and public holidays.


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