Amendments to by-law R-036 on safety and conduct : STM puts focus on customer travel experience
In an effort to improve the customer experience, the Board of Directors of the Société de transport de Montréal (STM) is recommending that the Montréal agglomeration council approve proposed amendments to by law R 036 on the standards of safety and conduct to be observed by persons in the rolling stock and buildings operated by or on behalf of the STM.