My Alerts Éric Alan Caldwell, Chairman of the Board
(Click on the image to download it in high-resolution)
Éric Alan Caldwell
City Councillor
Hochelaga District
Mercier-Hochelaga-Maisonneuve Borough
Éric Alan Caldwell has been the Chair of the Board of Directors of the Société de transport de Montréal (STM) since November 2021. He had been on the Board of Directors since June of that year. Mr. Caldwell has also been the city councillor of the Hochelaga district for the Mercier–Hochelaga-Maisonneuve borough since 2013, and an executive committee member for the City of Montréal from 2017 to 2024.
An engaged citizen and proud resident of Mercier–Hochelaga-Maisonneuve, Mr. Caldwell quickly became involved in issues related to the redesign of large urban spaces in Montréal, development of mixed-use neighbourhoods and improvement of public and active transportation services.
Mr. Caldwell strongly believes that public transit is a key element in fighting climate change, creating living environments on a human scale and tackling solo driving, urban sprawl and traffic congestion. He wants to make public transit a powerful lever for inclusion that allows people to grow, get around and contribute to society.
As Chair of the Board of Directors, he will lead the STM on a new journey to ensure that it continues to meet customers’ current and future expectations. Mr. Caldwell is committed to working with the STM’s existing management team and experienced employees to tackle challenges arising from the pandemic, including changes in customer expectations, telework, funding issues and asset maintenance required to maintain and improve the service offering.
Mr. Caldwell also wishes to initiate internal change to turn over a new leaf and adapt to this new reality. He intends to work with the management team to implement the winning conditions that will allow the STM to succeed in this key time in history and ensure the future of public transit in Montréal.
With degrees from UQAM in economics and screenwriting, Éric Alan Caldwell was the chair of the Urban Planning Advisory Committee of his borough and served on the Commission sur le développement économique et urbain et l’habitation and the Commission sur l’inspecteur général.
Marie-Claude Léonard, Chief Executive Officer
(Click on the image to download it in high-resolution)
Marie-Claude Léonard has been Chief Executive Officer of the Société de transport de Montréal (STM) since July 2022, after serving in this capacity on an interim basis for four months. She has been a member of the executive committee since 2016 and was previously Executive Director of Bus and Métro Operations.
Ms. Léonard has been working at the STM for over thirty years. Having begun her career as an STM agent when she was a student, she quickly rose through the ranks of the organization, holding various management positions over the past 20 years, particularly in Métro Operations.
Ms. Léonard is a true enthusiast, and her many achievements include the integration of the Azur trains. She understands the reality of operations and puts customers first, while building on the expertise and well-being of her employees to ensure continuation of service. She has developed the roles of ticket agents and inspectors in the métro network to promote quality service for the benefit of customers.
During the pandemic, Ms. Léonard also led the STM’s Emergency Response Team, which supported the organization in managing and coordinating its emergency response measures so that it could speed up the implementation of on-the-ground solutions.
Ms. Léonard is involved at the international level and was appointed in 2022 to the policy board of the International Association of Public Transport (UITP) after having served for several years on the Operations sub-committee of the UITP’s Metro Division. Since 2016, she has been a member of the Nova benchmarking group, which brings together the world’s leading metro networks, at Imperial College London. She is also a member of the Canadian Urban Transit Association and of the Association du transport urbain du Québec.
Ms. Léonard holds a bachelor’s degree in medical biology and a graduate diploma in management from HEC Montréal. She also completed the executive training program at CIREM-HEC (Centre International de Recherches et d’Études en Management – École des Hautes Études Commerciales).
Members of the STM Board
