Using paratransit

Automated reminders

Paratransit sends three types of automated reminders

Operating hours

Information on operating hours for the paratransit service.

Area served

The area served by the STM paratransit service corresponds to the area covered by the Montréal agglomeration, including Île-Bizard, Île Ste-Hélène, Île Notre-Dame and Île-des-Sœurs.

Imminent arrival messages

Transport adapté minibuses and our taxi partners’ vehicles are now equipped with a system for tracking vehicles and notifying customers of their imminent arrival.

Travel time

Information on travel time and minimum time spent at your destination.

Reserving, changing, and cancelling

How to use SIRTA
Cancelling a reservation
Changing a reservation
Reserving trips
Public places
Tracking a vehicle in real time on a map
Vehicle location - Frequently asked questions

Types of trips

Regular trips
Occasional trips
Group trips

Paratransit vehicles

The STM determines the mode of transport to be used during the trip, depending on client constraints and available resources.