Automated reminders
![](https://www.stm.info/sites/default/files/styles/hub_menu_image/public/19324_06_site_picto_80x100_v1_0_0.png?itok=xKerFQB5)
Paratransit sends three types of automated reminders
Operating hours
![](https://www.stm.info/sites/default/files/styles/hub_menu_image/public/44300_horaire-du-service_0.png?itok=K6Pwz9Sp)
Information on operating hours for the paratransit service.
Area served
![](https://www.stm.info/sites/default/files/styles/hub_menu_image/public/44100_territoire-desservi_0.png?itok=T40PGgyf)
The area served by the STM paratransit service corresponds to the area covered by the Montréal agglomeration, including Île-Bizard, Île Ste-Hélène, Île Notre-Dame and Île-des-Sœurs.
Imminent arrival messages
![](https://www.stm.info/sites/default/files/styles/hub_menu_image/public/19324_06_site_picto_80x100_v1_0.png?itok=92K5uHGH)
Transport adapté minibuses and our taxi partners’ vehicles are now equipped with a system for tracking vehicles and notifying customers of their imminent arrival.
Travel time
![](https://www.stm.info/sites/default/files/styles/hub_menu_image/public/icone_temps-de-deplacement-ta_0.jpg?itok=W36aB1AB)
Information on travel time and minimum time spent at your destination.
Reserving, changing, and cancelling
![](https://www.stm.info/sites/default/files/styles/hub_menu_image/public/44400_reserver-modifier-et-annuler_3.png?itok=cJdpvL8a)
Types of trips
![](https://www.stm.info/sites/default/files/styles/hub_menu_image/public/44200_types-de-deplacements_02.png?itok=3jgf-7qd)
Paratransit vehicles
![](https://www.stm.info/sites/default/files/styles/hub_menu_image/public/45500_fauteuil-roulant-triporteur-ou-quadriporteur_0.png?itok=QRXxj1Pv)
The STM determines the mode of transport to be used during the trip, depending on client constraints and available resources.