Contact us

The form has some pitfalls for screen readers. We recommend you to call us at 514 786-4636 option 6 then option 1.

If you are trying to contact customer service for the regular bus and métro network, or if you have any comments regarding the regular transit network, please use this form instead: Customer service for regular bus and métro network.

 

If you applied for paratransit eligibility in the last few days and haven’t received a reply due to the Canada Post strike, please contact Customer Service at 514‑280‑8211, option 4.

Write to Paratransit customer service

Transport adapté customer ID

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Information on the person filling out the form on behalf of the client
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Confirmed trip time (30 minute confirmation window)
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and
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at
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  • Henri-Bourassa
  • Sauvé
  • Crémazie
  • Jarry
  • Jean-Talon
  • Jean-Talon
  • Beaubien
  • Rosemont
  • Laurier
  • Mont-Royal
  • Sherbrooke
  • Berri-UQAM
  • Berri-UQAM
  • Berri-UQAM
  • Champ-de-Mars
  • Place-d'Armes
  • Square-Victoria-OACI
  • Bonaventure
  • Lucien-L'Allier
  • Georges-Vanier
  • Honoré-Beaugrand
  • Radisson
  • Langelier
  • Cadillac
  • Assomption
  • Viau
  • Pie-IX
  • Joliette
  • Préfontaine
  • Frontenac
  • Papineau
  • Beaudry
  • Saint-Laurent
  • Place-des-Arts
  • McGill
  • Peel
  • Guy-Concordia
  • Atwater
  • Lionel-Groulx
  • Lionel-Groulx
  • Charlevoix
  • LaSalle
  • De l'Église
  • Verdun
  • Jolicoeur
  • Monk
  • Angrignon
  • Longueuil-Université-de-Sherbrooke (zone B)
  • Jean-Drapeau (zone A)
  • Place-Saint-Henri
  • Vendôme
  • Villa-Maria
  • Snowdon
  • Snowdon
  • Côte-Sainte-Catherine
  • Plamondon
  • Namur
  • De la Savane
  • Du Collège
  • Côte-des-Neiges
  • Université-de-Montréal
  • Édouard-Montpetit
  • Outremont
  • Acadie
  • Parc
  • De Castelnau
  • Fabre
  • D'Iberville
  • Saint-Michel
  • Côte-Vertu
  • Cartier (zone B)
  • De la Concorde (zone B)
  • Montmorency (zone B)
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Please be assured that all e-mails are read carefully and remain confidential. Any incident requiring immediate action will receive priority treatment.

Mailing address

Centre de transport adapté Société de transport de Montréal
3111 Rue Jarry Est
Montréal, Québec
H1Z 2C2

Requests for group transportation

Fax: 514 280-5317
e-mail: groupes.ta@stm.info

E-mail

transport.adapte@stm.info

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