My Alerts 
Latest news about our paratransit service
The STM is gradually rolling out paratransit service for all customers in the Montreal area
Public transit optimization in the greater Montreal area is ongoing, and the STM will play a key role. We have recognized expertise in serving all paratransit customers in the Montreal area.
Having served Laval customers since January 2026, we have demonstrated our ability to expand and adapt our services to provide the same quality to all customers. In this spirit, we are adjusting again to serve new sectors.
In the meantime, we’re making sure your transit service continues as usual, wherever you are.
Service optimization will be rolled out gradually starting in 2027, one sector at a time.
We will use this page to keep you informed of the progress and terms and conditions of rolling out the new services.
Our answers to your questions
No, and that includes reservations, fares and payment methods. Service will continue as usual.
No. No fare changes are anticipated at this time.
No. Full paratransit service will continue in Laval and in the area covered by the STM.
Our customer service team is here to answer your questions and concerns at 514-280-8211.
Our customer service remains available to answer your questions and concerns at 514 280-8211.