Good manners when using public transit

COVID-19 prevention

Advices for taking the bus and métro

Transit etiquette

Good manners when using public transit.

Boarding bus via all doors

Boarding through all doors is now allowed on articulated buses, at stops located at métro stations, under certain conditions.

For more information : Boarding through all doors.

Travelling with animals

As part of a new pilot project, dogs will be allowed in the métro under certain conditions, starting October 15, 2022. Dogs will not be allowed on buses or paratransit vehicles.

Animals other than dogs must at all times be kept in a cage or closed carrier designed for that purpose.

There is no charge to bring your pet with you. However, you must meet certain conditions.

Guide dogs and service dogs

All customers are allowed to be accompanied by a guide dog or service dog required for a disability. This applies at all times and in the whole network, including bus, métro and paratransit. The conditions of the pilot project do not apply to customers travelling with a guide dog or service dog.

Click here for more information on riding with a dog on the métro.


Customers with functional limitations travel needs

Making travel easier for customers with functional limitations: that's society in motion.

Learn how making travel easier for customers with functional limitation.

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