Transit etiquette
Good manners when using public transit.
Boarding bus via all doors
Boarding through all doors is now allowed on articulated buses, at stops located at métro stations, under certain conditions.
For more information : Boarding through all doors.
Travelling with animals
As part of a new pilot project, dogs are allowed in the métro under certain conditions. Dogs will not be allowed on buses or paratransit vehicles.
Animals other than dogs must at all times be kept in a cage or closed carrier designed for that purpose.
Guide dogs and service dogs
All customers are allowed to be accompanied by a guide dog or service dog required for a disability. This applies at all times and in the whole network, including bus, métro and paratransit.
Click here for more information on riding with a dog on the métro.
Customers with functional limitations travel needs
Making travel easier for customers with functional limitations: that's society in motion.
Learn how making travel easier for customers with functional limitation.