Bus 747 between the airport and downtown: A digital transit fare to improve traffic flow at the airport

Available through the Chrono and Transit apps

Customers will be able to use the Chrono or Transit mobile apps and a credit card to purchase one or more digital fares to Montréal-Trudeau airport. Customers must then activate the fare and show it to the driver for visual validation when boarding the 747 within 120 minutes of activating the fare. The driver will issue a valid transit fare that allows access to all modes of transportation within the agglomeration of Montréal (Zone A) for 24 hours.

 The ARTM and its partners are committed to modernizing the ticketing system to make daily life easier for users and public transit services more attractive. In addition to the payment solution for line 747 mentioned above, several new features will be made available to users in the coming months, including the ability to purchase fares on an OPUS card using a smartphone starting in the first quarter of 2024.

 Several measures to improve the user experience at the airport

Ridership to the airport has increased since the end of the pandemic. To provide high-quality customer service, we have implemented several other measures. These include:

• Two additional sales kiosks
• Extended business hours at the STM information counter, which is now open from 7 a.m. to 11 p.m. (previously from 11:30 a.m. to 8 p.m.)
• A dedicated line 747 dispatcher at the bus operations centre to monitor the service and adjust departures
• Additional daily bus departures based on ridership levels
• An operations supervisor during peak periods to expedite boarding
• An additional (fifth) fare vending machine (as of November 1)

 In addition, the STM is working on medium- and long-term solutions to improve the reliability and predictability of line 747.

About the Autorité régionale de transport métropolitain (ARTM)

With a focus on sustainable development and regional cohesion, the ARTM plans, organizes, finances, develops and promotes public transit and paratransit services in the Greater Montréal area to provide a simple, integrated, smooth and efficient mobility experience. To achieve this, the ARTM works to rally the driving forces of the public transit industry around a common vision.

About the Société de transport de Montréal (STM)

Thanks to the expertise and efforts of the 10,464 employees who operate our métro, bus and paratransit networks, the STM provides Montréalers with sustainable, reliable and safe mobility solutions, delivering more than 237.1 million trips in 2022. Every day, the STM runs approximately one million trips on its 71-kilometre métro network, which consists of four lines, and its bus network, which consists of 225 lines.

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For more information:

STM
Amélie Régis
Media Relations
medias@stm.info

ARTM
Isabella Brisson-Urdaneta
Media Relations
medias@artm.quebec