My Alerts 
Telephone
Please note
Please note that the reservation service, option 1 of the paratransit customer contact centre, is now available from 8:00 a.m. to 7:00 p.m., seven days a week.
There are no changes to option 2 of Info-déplacement, which remains open at all times during regular business hours to cancel a trip or report a delay.
A single telephone number to access all our services: 514 280-8211. All calls are handled by our Interactive Voice Response system, offering the following five options
| Option | Service | Schedule |
|---|---|---|
1 |
| 7 days a week 8 a.m. to 7 p.m. |
| ||
2 |
|
|
3 | Choice 1 : Occasionnal round trip reservation Choice 2 : Occasionnal One-way reservation Choice 3 : cancellation and Interruption Choice 4 : consultation of estimated vehicle arrival time with the automated service Choice 5 : consultation of next trips | 7 days a week |
4 |
| Monday to Friday |
5 |
| 7 days a week |
Mailing address
Centre de transport adapté Société de transport de Montréal
3111 Jarry Street East
Montréal, Quebec
H1Z 2C2
Requests for group transportation
Fax: 514 280-5317
e-mail: groupes.ta@stm.info